Everything you do revolves around the timing of your market. Indition CRA is a full-featured, open architecture Customer Relationship Automation (CRA) solution enabling you to easily manage all of your digital marketing efforts, targeting the right people, at the right time, for the right reason. Indition CRA allows you to better target your efforts, measure customer behavior, segment your lists, and ultimately increase conversions.
Learn More| Free | Bronze | Silver | Gold | Platinum | |
|---|---|---|---|---|---|
| Monthly Price** | FREE | $70 | $225 | $450 | $1050 |
| Contacts | 2,000 | 10,000 | 50,000 | 100,000 | 250,000 |
| Custom Fields | |||||
| Prebuilt templates | |||||
| Custom templates | |||||
| Unlimited Multi-user Accounts | |||||
| One-Time Campaigns | |||||
| Automated Campaigns | |||||
| Campaign Delivery Types | Email Only | Email/SMS | Email/SMS/APIs | Email/SMS/APIs | Email/SMS/APIs |
| A/B Testing | |||||
| Landing Pages | |||||
| Forms | |||||
| User Tracking | |||||
| Pre-built Integrations | |||||
| Custom Integrations | |||||
| Basic Reporting | |||||
| Advanced Reporting | |||||
| Universal Triggers | |||||
| Blog Module | |||||
| Social Media Management | |||||
| Support | Knowledge Base | Email/Phone | Dedicated Email/Phone | Dedicated Email/Phone | |
| Support Services | Design | Design/Campaign Creation | Full Account Management | Full Account Management |
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View Products| Standard | Enterprise | |
|---|---|---|
| Pricing | Per User | Per User |
| Inbound and Outbound Call Management | ||
| Inbound and Outbound Email Communication | ||
| Inbound and Outbound SMS Communication* | ||
| Online Chat with Bots | ||
| Facebook Messenger Integration | ||
| WhatsApp Messenger Integration | ||
| Contact Management | ||
| Contact Activity / Interaction Recording | ||
| Pinned Callbacks & Escalations | ||
| Multi-customer / multi-department support | ||
| Escalation management | ||
| Escalation Notifications | ||
| Phone system integration | ||
| Call dispositions with triggered actions | ||
| Automatic callback creation | ||
| Document & asset repository | ||
| Multiple call center support | ||
| Lead creation from external forms | ||
| Public Knowledge Base | ||
| Private Knowledge Base | ||
| Questions & Answers | ||
| Agent Info Center | ||
| Detailed Reporting | ||
| Custom Development / Extended Functionality | ||
| Single Sign-On | ||
| HIPAA Compliant |